Every Kool Kap is warranted for five (5) years from the original date of purchase to be free of manufacturer's defects. Simply return your defective Kool Kap to the contractor or distributor that the Kool Kap was purchased from along with proof of purchase and a replacement will be made. Proof of purchase may be required in order to honor the warranty.
Kool Kaps may be returned within 30 days of purchase. If unused a full refund exclusive of shipping will be provided. In the event the hinges have been used and are no longer usable the replacement cost of the hinges will be deducted from the total amount to be refunded. All returns must be made to the original point off purchase and not to the manufacturer.
Kool Kap, LLC, its employees and representatives will not be liable in any form should loss of efficiency or damage to any heat exchanging product, equipment or system occur due to the product Kool Kap being installed or used in any incorrect manner or altered due to acts of God and nature. All inquiries regarding the product and its warranty should be addressed to:
KOOL KAP, LLC
259 Hamburg Turnpike, P.O. Box 10
Riverdale, NJ 07457